Care Services

We offer 24/7 support to maintain solution connectivity and interoperability, including preventative and on-demand visits from a service engineer or back-office support expert to provide you with guaranteed local availability and assist with a range of other value-adding services such as informal FAQ, system analysis and advising on operational issues. The software update programme helps to protect and future-proof the system against potential faults, and therefore keeps the lawful interception and intelligence system operating efficiently and with high availability.